Effective Date: 06/05/2025
We ship products worldwide directly from our suppliers. Please read below for details regarding shipping times, costs, and responsibilities.
- Order Processing
Orders are typically processed within 1–5 business days after payment is confirmed. - Shipping Time
Shipping times vary by destination. Typical delivery estimates:
- United States: 7–21 business days
- Other countries: 10–30 business days
Note: These are estimates and may vary due to customs delays or carrier issues.
- Tracking Information
Once your order has shipped, we will provide a tracking number when available. Please allow up to 7 days for tracking to become active. - Lost or Delayed Packages
We are not responsible for delays caused by the carrier or customs clearance. However, we will do our best to help locate your package. - Incorrect Address
Please double-check your shipping address. We are not responsible for lost shipments due to incorrect address information provided by the customer. - Customs & Import Duties
Buyers are responsible for any customs fees or import taxes in their country. These are not included in the purchase price. - Contact
If you have any shipping-related questions, please contact us at info@directcartusa.com.
