We work with trusted fulfillment partners across the U.S. and internationally to ensure fast and reliable delivery. Shipping location may vary depending on the item and your location.

Most orders are processed within 1–3 business days. Delivery typically takes 7–12 business days, depending on your location and the product’s warehouse origin. You’ll receive tracking details once your order ships.

As soon as your order ships, we’ll send you a confirmation email with a tracking link. You can also track your order anytime via the Order Tracking page.

We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal and Apple Pay.

We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us within 2 hours of placing your order.

We’re very sorry for the inconvenience. Please contact us within 7 days of receiving your item, and we’ll make it right — either with a replacement or a full refund.

Yes! We offer a 14-day money-back guarantee on most items. Products must be unused and in original condition. See our Return Policy for full details.

To ensure faster delivery, your items may ship from different warehouses. Don’t worry — you’ll get tracking for each shipment.

Absolutely. Our store uses SSL encryption and secure payment gateways. Your personal data is safe with us.

You can reach our friendly support team anytime via our Contact Page or email us directly at hello@directcartusa.com. We usually respond within 24 hours.